Tourism & Hospitality Services
Our team of consultants has extensive tourism, hospitality and resort development consulting experience as well as international experience working in the hospitality industry. Some of the many services we offer are briefly described below.
Resort Development Services
PCG's executive team has extensive experience in providing resort development services from concept development, market feasibility, land planning, and architectural design services, to construction management and resort operations oversight. We organize and manage teams of experts to develop a project from conceptualization through construction completion; resort opening and continued operations oversight.
Tourism and Resort Master Planning Services
Our executive team has collectively worked on and developed numerous regional and countrywide tourism master plans as well as resort destination master plans which has guided governmental and non-governmental agencies in successfully implementing long-term tourism and resort development plans.
We have available on staff well-seasoned and experienced executives to provide comprehensive turnaround services for hotels, restaurants and other tourism and hospitality related services including management and operations takeover, marketing and accounting services.
Mystery Guest and Operational Studies
Our consultants conduct comprehensive operational reviews and exclusive “Mystery Guest” evaluations for problem or potential problem areas, policies and procedures, staffing, profit optimization, internal controls, product quality, and service levels.
PCG conducts field research, analyzes market supply and demand characteristics, and evaluates a hotel or resort operation’s potential repositioned market performance and feasibility.
Market, Financial and Economic Feasibility
We perform market research analysis to assess the market support and financial and economic feasibility of a given project.
Market Penetration Studies
We evaluate a hotel’s performance in comparison to relevant markets as to average daily room rate, occupancy, and revenue per available room (RevPar) to provide occupancy and RevPar penetration analyses to optimize pricing and market strategies.